FREQUENTLY ASKED QUESTIONS
Find quick, helpful answers to common questions about storing at Topsail Storage.
Where is Topsail Storage located?
Topsail Storage is located at 14225 NC Highway 50, Surf City, NC 28445. We are conveniently situated near the Surf City High Rise Bridge and close to Topsail Island, making us an easy choice for local residents and beach communities.
What are the office hours?
Topsail Storage is remotely managed, allowing you to handle most tasks online for maximum convenience.
What are the access hours?
Customers have access to the facility daily from 6 am to 10 pm, giving you flexible access to your belongings.
Am I required to store long-term?
No. We offer flexible rental options, so you are not locked into long-term commitments. Store for as long or as little time as you need.
What unit size do I need?
The right unit size depends on what you plan to store. Smaller units work well for boxes and personal items, while larger units are ideal for furniture, business inventory, or seasonal belongings. Check our online size guide, or our team can help guide you.
How do I pay my storage bill?
You can easily pay your bill online using our secure online bill pay system, making account management simple and convenient.
How do I rent a unit?
Renting a unit is quick and easy. You can reserve and rent online anytime, or contact us by phone at (919) 642-4560 for assistance.
What documentation do I need to rent a unit?
A valid government-issued photo ID is typically required to complete your rental.
What am I not allowed to store?
For safety reasons, hazardous materials, illegal items, flammable liquids, explosives, and perishable goods are not permitted in storage units.
What storage options do you offer?
We offer self storage units, climate-controlled storage, interior units, drive-up access units, and outdoor parking for boats, RVs, and vehicles.
What security features do you offer?
Our facility is designed with security in mind and includes fenced and gated access along with 24/7 security camera monitoring to help protect your belongings.